Closet Factory reviews

3.4

55% would recommend to a friend

(245 total reviews)

Greg Stein

70% approve of CEO

56% positive business outlook

Closet Factory has an employee rating of 3.4 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

245 reviews
5.0
Jan 30, 2022

Designer for 16 years

Recommend
CEO approval
Business Outlook

Pros

Flexibility, Leads given, lots of education, family owned company, 100% commission , you are in control of how much you work and how much you make.

Cons

Compensation is good, but benefits could be better

avatar
Closet Factory Response
4y
Thank you for commenting. It is commission and bonuses for the majority of locations but it does vary.
1.0
Jan 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Reasonable appointment start times Good receptionists Decent material quality

Cons

No training pay, but countless hours of driving are required before they even think about cutting you a check. They never reimbursed my mileage or tolls. Commission takes months to come in. Training also lasted however long management wanted. It was originally supposed to be 5 days of training but mine lasted almost a month. I never had weekly support meetings despite being assured I'd have help every week. They told me countless times that the average drive to an appointment is 20-30 minutes but I was almost always driving an hour or more. Owners act like they're doing you a favor by paying you for your work and offering incentives for good reviews. They also have no problems firing you for taking off work due to COVID and keeping your last paycheck.

avatar
Closet Factory Response
4y
The points you are bringing up vary by location due to state laws. Most all locations pay for training. The commission is set higher than the industry standard to offset driving expenses along with bonuses and other perks. Again this varies by state and employment laws.
4.0
Jan 26, 2022

Designer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

make your own schedule make your own design

Cons

communication between install and design is tough

avatar
Closet Factory Response
4y
We continuously grow and look for better ways to improve the business. Communication is one of those areas. I will pass along your comments.
Viewing 127 - 129 of 245 Reviews

Glassdoor has 254 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.