Closet Factory reviews

3.4

55% would recommend to a friend

(244 total reviews)

Greg Stein

70% approve of CEO

56% positive business outlook

Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

244 reviews
5.0
Jul 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Training and support to become a top producer in 6-12 months. Quality product and installation that matches corporate mission to be the best. Very competitive pricing allows greater close potential. Franchise Owners (Steve & Lori Newman) are committed to be the best and give Designers and all employees the opportunity and support to succeed. Very "customer-centric".

Cons

Good problem - growing pains. Management very aware and responsive to this. Approx. 20% growth path creates issues that Management handles very quickly.

5.0
Jul 18, 2016

Great Company To Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is a great place to work. A lot of the management has worked there for many years, and there is opportunity to get promoted. Many people started in one position and have moved up. They reward people who prove themselves and are hard workers and do their job well. There is always something new to learn. The training is excellent. They have videos and we hold regular meetings to stay up to date on new products and procedures. It is always interesting to learn about what other people in the company do as well. It helps us to work better as a group. I also really like the people that work there. It really is like a second family. No matter what position you are in, the job is fast paced. I love it like that because it keeps everything interesting. It is rewarding to help people get organized in their home and to hear their happy comments when the job is done. I get a lot of satisfaction from that aspect.

Cons

There is always a lot to do. I have to have a list of all of the projects I am working on to keep it all straight. It can be a lot. No two days are the same.

3.0
Apr 12, 2016

Meh

Recommend
CEO approval
Business Outlook

Pros

-Good amount of training (in person and online). -Great for people with no interior design experience, just need to consider space planning/functionality of space, which is included in training. -Work from home, visit clients' homes, attend a meeting every 2 weeks, get paid $130USD for each meeting. -Great personal discount on custom cabinetry. -High quality product with amazing lifetime warranty. -Lots of opportunity for bonuses. -Opportunity to market your own interior design services to your customers, as long as you use Closet Factory cabinetry when needed. Non-conflict sort of thing, I think.

Cons

-Online training was required by corporate... even though it was difficult to understand, outdated, and confusing. After every chapter, the questions were like trick/minor outdated details that you were taught the opposite of in in-person training. Lots of frustration there. -Sliding scale commission depending on if you priced the job correctly (max 15%) which they let you figure out yourself. They won't help or correct you in that regard, it just comes out of your paycheck :( -They throw a lot of customers and advanced projects at you very quickly when you start because they're understaffed.

Viewing 217 - 219 of 244 Reviews

Glassdoor has 253 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.