Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Great people and place to work" ((in 254 reviews)); "good benefits and build relationships" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

6K reviews

5.0

Dec 5, 2016

was good

Csa

Recommend

CEO approval

Business Outlook

Pros

good people and the hours are good

Cons

be more flex with taking holidays/swapping shifts

4.0

Dec 2, 2016

Good Employers, Good Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits such as staff discount Ethically and Morally brilliant Part of a team, well managed, rewarding `Wage is above the national minimum wage

Cons

There are no real cons, depending on the store itself, and the customers that you get in the store. The technology can be slow and sometimes you are up against it due to cutbacks in hours

Co-op Response

Thank you for the great feedback. ^Sophie

5.0

Nov 28, 2016

Awesome

Probate consultant

Recommend

CEO approval

Business Outlook

Pros

An excellent company to work for. Gives back to communities and has strong values.

Cons

Due to the amount of good services we offer work can be pretty hectic.

Co-op Response

Thankyou for your feedback. It's lovely to hear that you're currently enjoying your role at the Co-op. ^Catherine

Viewing 6019 - 6021 of 6,267 Reviews

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