Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 607 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Colleagues are great and work hard" ((in 261 reviews)); "Great people and place to work" ((in 260 reviews)); "Good Benefits for pensions and flexibility" ((in 157 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 379 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 91 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Nov 27, 2016

Lovely place to work

Customer team member

Recommend

CEO approval

Business Outlook

Pros

-Good management in my store. -Rota's are readily available two weeks in advance.

Cons

-Training wasn't the same across the board for all staff members.

Co-op Response

9y

Thankyou for your comment. I'm pleased to hear you're happy with your manager. Regarding training colleagues, I hope that you have atteneded the Back to Being Co-op workshops that all colleagues have been attending. Training is something that we're looking to build on for all colleagues in the coming years. ^Catherine

3.0

Nov 19, 2016

It was okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Slightly above minimum wage pay

Cons

Their shift scheduling system is awful

Co-op Response

9y

Thankyou for your feedback. I'm sorry to hear you had issues with your shifts while working with us, I hope that you spoke to your manager at the time regarding this. ^Catherine

4.0

Nov 16, 2016

It was good for what I needed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

GREAT as a part-time job when in school etc. Not so great for the full time workers. 21 minimum wage at 18 Lots of extra hours if you want it Had some amazing supervisors Team were friendly Work is generally easy

Cons

Low chance of career development if working in store (seen from other colleges) Manager was not great Monotonous work

Co-op Response

9y

Thanks for getting in touch. If you're looking to progress within the company we'd definitely like to help you do so, take a look at our careers website; https://jobs.coop.co.uk/ ^Sophie

Viewing 6022 - 6024 of 6,267 Reviews

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