Pros
Well, the Bethesda ofice is on top of a Metro stop. And you get your own incoming 800#.
Cons
Any job in the Research Dept. has a requirement for a set minimum number of completed tasks in a day and/or week and/or month. These standards are determined without realistic consideration for the researcher's ability to successfully extract the necessary information from a research base that has little or no inclination to provide such information. If you fail to meet those standards then you're soon on a short walk toward the door. Managers are terrified to counter the edicts of upper management as they themselves are held to similar metrics regarding their own production and there are always warm bodies able to be promoted to a management slot (all too frequently without any training on how to manage people.) Career paths are created with great flourish although they require the need to meet annual standards that cannot be met when working a 40 hour week. As a result, the salary bands look attractive to newcomers but no one stays around for longer than 12-18 months before fleeing. One of the best comments from a departing employee was: "This was a great first job." Oh yes, all of your telephone calls are monitored for "coaching." "Coaching" could better be described as catching you in your mistakes and warning you about ever doing anything like that again.