CoStar Group reviews

2.7

33% would recommend to a friend

(3,024 total reviews)
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Andrew C. Florance

31% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,024 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing! I should have taken the reviews here under consideration but though people were exaggerating.

Cons

The atmosphere in the office was extremely toxic, a relentless culture of fear casting a shadow over every aspect of work life. Metrics became more than just tools for evaluation; they morphed into instruments of intimidation, a constant reminder of looming judgment. Bullying is a part of daily interactions, created an environment rife with tension and despair. Achieving good mental health, personal development, and experiencing happiness going to work become unattainable in such an environment characterized by harshness, toxicity, and an excessive focus on monthly numerical metrics. Managers have absolutely no idea how to handle people; their main job is checking your work with unrealistic monthly audits. This has as a result that a lot of people are gaming the systems, leading to inaccurate data. Instead of being productive and do your job, you will get in a survival mode how to have good numbers so you don't get fired. The company (instead of changing their culture of fear) they increased salaries because a lot of people were leaving. Don't fall into their trap!! Working there means enduring mental torture and daily fear, and it's seriously unhealthy.

1.0
Oct 17, 2021
Recommend
CEO approval
Business Outlook

Pros

They help you get a drone license so you can use that to get a job that is actually about taking photos.

Cons

CoStar created an entire department of Architectural Photographers and their only job is to do all the photo/add shoot work. They do zero data stuff. So if you have a Architectural Photographer in your market you will never do photography just data collection. The photographer part of the Field Research Photographer is just to rope you in… you’ve been warned. Micromanaging on steroids, if you are stopped somewhere for more than 10 minutes you get a call from your manager asking why. Just think about that, if you’re working they assume you’re not. Not only that they look at satellite images of where you were stopped and decide for themselves if you could see a particular building or data point. Get use to going to the bathroom in a bottle while in your car because the productivity requirements are so insane it’s more productive to pee in a bottle than go find a decent washroom. Also if you spend too much time trying to find a washroom they question your driving routes because productivity…

1.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

The view from The Shard. - The fact it literally is a 9-5. People are falling over themselves trying to break free from the daily costar shackle at 5pm. - Free fresh fruit and cold water tap. - The pay

Cons

Where to begin? THIS IS A CALL CENTRE. Don’t mind the staff commenting trying to boost the profile of CoStar! Their turnover rate is between 40-60%! As soon as people leave they have two more people joining. This is not an analytical company! They have you essentially cold calling your ‘clients’ who are really estate agents asking them day in day out if they have leased or sold their commercial property. These “agents” are SICK of the calling and frankly I do not blame them. That’s all you’ll be doing in the job. CoStar especially love a new ‘fresh out of university’ individual because they know they are desperate and see the salary as jackpot (like me). Everyone I’ve met at the job has hated it and during my time there not one person has had a good word to say about the company. I was sold dreams of developing my personal skills and doing conducting proper research. Most of the time you will be making dud calls and if you fall behind on those targets, have the constant and almost everyday threat from a manager saying that your position will be terminated if you fail to reach their demands. You’re expected to make 12 calls a day on avg. what they don’t tell you is the calls need to be over 90s for it to count. So you’ll actually be making 20-30 calls in order to make the 12 call target. The training is limited and when it is given, mind numbing. Costar falsely advertise the role as something its not. if they advertised the job as a call centre with phone targets there would be plenty of people happy to work there and do that. The training in the US is just as awful with a four week stay in Virginia with the American corporate (yay?!) who are worse than the UK. all in all please please please do not waste your time here! I wish I could have told people during their interviews and their side by sides to run far away!! I’ve wasted a year of my life and can absolutely say this is one of my biggest regrets. Don’t be like me and look at the reviews and still decide against them and take the job. I really wish I’d taken it seriously. Would have saved myself a lot of tears

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CoStar Group Response
6y
Thank you for your time with us at CoStar Group. We encourage you to speak with your manager about evolving your role into one with a better fit for you. We’re committed to transparency throughout our interview process about what candidates can expect as an employee at CoStar Group. Research candidates have the opportunity to spend time with a current researcher to observe them at work and determine if the position is right for them. CoStar clients trust us to deliver the most comprehensive and accurate dataset available in commercial real estate, so please know how much we value the work of our researchers. We know that calling for information can be challenging; however, our metrics are carefully designed to help deliver accurate and timely information to our clients. Please know you have been heard. We read all feedback here and share it with leadership. We also listen through other channels, including employee surveys and via HRdepartment@costar.com.
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Glassdoor has 3,116 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.