Very disorganized, yes it is a startup but certain things are common sense.
—Heath insurance isn’t poor, providers who accept Harvard pilgrim are a lot of poorly rated facilities.
-Watch you 24/7 on Zoom, have to update your phone whereabouts as if they cannot trust you to complete your work.
***They mislead you about the shift you would be hired for working, now that they are expanding they did not hire people for specific later shifts within their time zone.** but instead are making everyone potentially change their shifts.
Supervisors & Leads are not helpful but rather so focused on career mobility that they simply reiterate generic ineffective scripting like robots. Very business centric in an inhumane way and their policies on expediting cases for provider offices does not make sense to anyone with healthcare experience and they cannot rationally explain why.
Salary is NOT commensurate with experience so there are unknowledgeable people and even some with no healthcare or business experience who could be working above people with 13 years of said experience which is counterproductive and it shows in how the business runs. Very much a networking company to work your way up.