Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 34 reviews)); "They have a good benefits package with an on" ((in 24 reviews)); "Culture is great." ((in 18 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "Safety & Security does an amazing job with upkeep on the offices and creating a sense of an extremely safe work environment." ((in 6 reviews))

What are the cons of working at Collette according to real employee reviews?

"Parking can be difficult." ((in 11 reviews)); "Some management can be horrible" ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

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Collette

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.5

Diversity & inclusion

3.4

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

239 reviews

5.0

Oct 12, 2019

Great training, benefits, low start-out wage

Client care agent

Recommend

CEO approval

Business Outlook

Pros

They take the time to train you in this department for 6 weeks before allowing you to be on your own and really make sure you know your stuff. The company has great benefits and even has a gym that employees can use. After being with the company for a year you can even put your name in to travel on one of the tours for free!! Everyone is very nice so far as well!

Cons

You are locked into your position for 18 months. The start out wage is pretty low but at 6 months you can get higher or you can join a fast track program which might give you more opportunities to grow as well depending on how you do in the company.

3.0

Feb 9, 2018

its OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mostly people are nice- discounted trips.

Cons

low pay for all the hard work - some people who have been there forever and dont pull their weight dont get reprimanded and makes others work harder

1.0

Nov 3, 2016

Great job, terrible upper management and focus

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many great perks and benefits, good work and team feeling, travel is an exciting and engaging field even on the operational side it was interesting.

Cons

No time off for any reason during 90 trial period. I was fired for having strep twice and taking 3days out with a physicians note. Pay was only allright, parking was difficult. The company is going through a massive restructuring and doesn't seem to know what to do with itself. Management is clueless at higher levels and their concern for their employees is only surface deep.

Viewing 49 - 51 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager