Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 34 reviews)); "They have a good benefits package with an on" ((in 24 reviews)); "Culture is great." ((in 18 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "Safety & Security does an amazing job with upkeep on the offices and creating a sense of an extremely safe work environment." ((in 6 reviews))

What are the cons of working at Collette according to real employee reviews?

"Parking can be difficult." ((in 11 reviews)); "Some management can be horrible" ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.5

Diversity & inclusion

3.4

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

239 reviews

5.0

Aug 10, 2016

Great company making great strides to improve and stay current

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Collette is a great company with a long history - this brings with it a history of different sales styles and management styles. Over the past 2 years Collette has been making strides to rid themselves of bad habits and become is progressive and modern company. There are so many bogus reviews on here talking about micromanagement and impossible goals - those are from a time long past and likely from people who got caught slacking off. - Great travel opportunities - Great freedom to manage territory how you want to - Good benefits - Management all used to have the sales job and have a great understanding of responsibilities - Great company culture - Easy product to sell and believe in - don't have to lie to customers and you can feel proud to sell a high quality product

Cons

- Growing pains as they transition from an outdated sales model to a new more progressive model - Starting salary is a bit low, but potential pay is amazing if you are good.

5.0

Mar 21, 2023

Best work/life balance ever.

Client care specialist

Recommend

CEO approval

Business Outlook

Pros

• Great workl/ife balance • Thoughtful and engaging managers • Decent pay • Yearly bonuses and raises Collette has been very flexible and nice with me. Allowed me to switch part-time and full-time when needed. The pay is pretty decent compared to my previous jobs. The company as a whole is very well run and there is always someone there to help you whenever you feel lost. There's a genuine sense of comradery and guidance.

Cons

• Outdated tools and utiliity • Lack of communication between departments There is a heavy learning curve when it comes to using the proprietary company tools for reservations and phone calls. There are clunky and technical issues affecting the efficiency of the systems used. Most of training has to do with learning ways to work around these clunky issues. If these systems were updated, and automated , it would make everyone's job a lot easier. There is also a lack of communication between departments at times. leading to delays to resolve issues on certain reservations.

1.0

Dec 15, 2022

Stay clear of this family run company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The CEO has a lot of passion for the business. Office centrally located in Rhode Island

Cons

The President is in over her head. Picks favorites. Tough time making a decision. The company does not believe in marketing There are no real travel benefits Terrible pay and work/life balance

Viewing 52 - 54 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager

Collette

Collette reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company making great strides to improve and stay current

Best work/life balance ever.

Stay clear of this family run company!

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