Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 34 reviews)); "They have a good benefits package with an on" ((in 24 reviews)); "Culture is great." ((in 18 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "Safety & Security does an amazing job with upkeep on the offices and creating a sense of an extremely safe work environment." ((in 6 reviews))

What are the cons of working at Collette according to real employee reviews?

"Parking can be difficult." ((in 11 reviews)); "Some management can be horrible" ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

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Collette

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.5

Diversity & inclusion

3.4

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

239 reviews

4.0

Mar 30, 2023

Great Place

Analyst

Recommend

CEO approval

Business Outlook

Pros

Lots of great, hardworking people.

Cons

Compensation can be a bit lacking.

5.0

Mar 21, 2023

Best work/life balance ever.

Client care specialist

Recommend

CEO approval

Business Outlook

Pros

• Great workl/ife balance • Thoughtful and engaging managers • Decent pay • Yearly bonuses and raises Collette has been very flexible and nice with me. Allowed me to switch part-time and full-time when needed. The pay is pretty decent compared to my previous jobs. The company as a whole is very well run and there is always someone there to help you whenever you feel lost. There's a genuine sense of comradery and guidance.

Cons

• Outdated tools and utiliity • Lack of communication between departments There is a heavy learning curve when it comes to using the proprietary company tools for reservations and phone calls. There are clunky and technical issues affecting the efficiency of the systems used. Most of training has to do with learning ways to work around these clunky issues. If these systems were updated, and automated , it would make everyone's job a lot easier. There is also a lack of communication between departments at times. leading to delays to resolve issues on certain reservations.

5.0

Feb 24, 2023

Great company

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great work culture and experience so far.

Cons

No cons at this time

Viewing 70 - 72 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager