Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

239 reviews
1.0
Jul 10, 2018
Recommend
CEO approval
Business Outlook

Pros

You get to travel... sometimes. If you're chosen (which is basically given upon favoritism or if you are sales.

Cons

Where to begin... - Terrible upper management. They have 0 idea what they are doing - Promote family and best friends, that is basically it. Adding 0's to their paychecks and that is all. - Don't listen to advice or care about their employees unless they are family (as stated) or are one of the favs. Leads to poor morale. - HR is a complete mess. - Cheapest. Company. Ever. Talk about being underpaid. These are just a few things, but there are so many more. Do yourself a favor and stay as far away as possible. If you are unfortunate enough to have gotten a job here recently, give it a year. You'll soon understand.

1.0
Jun 2, 2018

Look elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are awesome, friendly, helpful. On site gym is a great perk. I hear health benefits are great (never needed them have them with my partner). Love the open door policy with most upper management.

Cons

Practice what you preach. If you are not part of an “in crowd” you have no chance. Many managers/directors want “yes” people and not people with experience and knowledge so they can take all the credit. Just because you are family or friend of family doesn’t make you automatically qualified for a management role.

3.0
Mar 13, 2017

Not for everyone.

Recommend
CEO approval
Business Outlook

Pros

-Great benefits (good health insurance and an onsite gym with plenty of classes and equipment) -Atmosphere is super friendly and family oriented. If you have a question, anyone will happily answer it -A plethora of opportunities to volunteer, either locally or on a more global level if you work on one of the Collette Cares teams

Cons

-The very G-rated atmosphere makes you feel as though you're back in grade school and it isn't for everyone. I appreciate how nurturing and friendly Collette's work environment is, but as a single female under 30 who hates group activities, has a pretty cynical side, and hates Disney World (literally everyone here is for some reason obsessed with Disney World??), I did not fit in one bit. If the thought of designing paper stockings as the main event of the company holiday party (held during work hours) makes you cringe, then this work environment may not be for you. -Salaries are not good. I made enough to survive, but I was not making enough to be comfortable and I could forget about actually building a savings. I told my supervisor that I needed to consider getting a second job, and she warned that I could not risk compromising my work at Collette. Well, if you don't want your employees' work performances to be affected by a second job, then pay them enough to not need a second job. I know I was a good employee: reliable, always met my deadlines, did my job to the best of my ability, and offered suggestions and ideas all the time, and I expected a decent raise after one year. My raise was twenty-five cents. It was more of an insult and honestly I would have preferred to not get a raise at all. -Unless you're in a management or supervisor position, your opinions will not be valued (maybe this is just a product/operations department thing, but it's actually a complaint I've seen in a lot of the reviews on this site so it very well could be a general, company-wide downfall). I didn't feel trusted with the knowledge I was bringing to my role and my ideas for certain projects were almost all rejected. -This is a travel company and many employees did not seem very well-versed on the globe. I become mildly concerned when a group of managers don't know what the proper definition of "geopolitics" is. I also knew some managers to have a severe lack of intelligence and awareness you'd assume should be required of a manager. This made it really difficult for me to respect them as my professional superiors. -The Pawtucket office is so outdated and the location is horrendous. The parking isn't good, but it would be okay if you could walk out of the office and walk to grab a coffee or something. I felt unsafe just leaving the immediate surroundings of the office building, so walking over to the closest Dunkin was out of the question for me. But, I also never wanted to get in my car to drive anywhere for fear my parking space would be snatched up (and finding another space wasn't an effortless task). When you get an email referring to past car break-ins and cars being shot at with a BB gun, you think, "maybe it's time to move the office elsewhere." -Employees spend ALL DAY at their desks. Standup desks would help so many people, or at least having some sort of break room for people to go to (other than the cafeteria...no one thinks "I need to get up and away from my desk, why don't I go continue to sit in the cafeteria").

Viewing 7 - 9 of 239 Reviews

Glassdoor has 266 Collette reviews submitted anonymously by Collette employees. Read employee reviews and ratings on Glassdoor to decide if Collette is right for you.