Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 35 reviews)); "Good benefits, including travel opportunities; summer perks such as gardening, volunteering and events; casual dress." ((in 25 reviews)); "Culture is great." ((in 16 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "training is excellent... especially in Sales" ((in 8 reviews))

What are the cons of working at Collette according to real employee reviews?

"Some management can be horrible" ((in 13 reviews)); "Parking can be difficult." ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.5

Diversity & inclusion

3.4

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

239 reviews

3.0

Oct 16, 2023

Get in, get out:)

Business development manager

Recommend

CEO approval

Business Outlook

Pros

They have great employee benefits (health, 401K) and an excellent product to represent.

Cons

Toxic culture...old-school high-pressure sales environment. The goals set are not sustainable. No diversity! New sales director is ruthless. You are always traveling solo or with team and expected to be on the road all the time. No opportunities to include family. They will take whatever they can from you and do not care about their employees. This is a dying breed of company.

2.0

Mar 10, 2014

Ridiculously Under-qualified Management! If you're not in Sales....nobody cares what you're doing all day!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is dedicated to helping the community and the parts of the world that we travel to. However, it is no secret that they get tax benefits from it! Plus, it helps boost their reputation when people are candidly speaking about the company's real problems.

Cons

Benefits are average. Travel is unusual, but don't be mistaken! When you travel as an employee, you WORK throughout the tour! Nothing is as good as it looks on the surface. Leadership is a joke!! How can there be good leadership when there isn't much good Management!! Management is so under-qualified and there is very little accountability and follow-through. Don't count on anything being promised today to be reality tomorrow! Personal growth?? I have seen good, hard-working people be stunted and held down by management over and over again! Many of them are just robots, doing what they are told to do. There is no room for individual growth, and if you share a great idea, you will NEVER be credited for it! Creativity and personal experience are not welcome here! If you work at Collette,be prepared to leave your intelligence in the car! You won't need it.

1.0

Sep 7, 2018

Old school - good ol boys club

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

discounts on travel, pretty good healthcare

Cons

too many to list in full, but really old building with mice, no parking, family owned so no advancement unless you know someone, unqualified management...

Viewing 10 - 12 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager

Collette

Collette reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Get in, get out:)

Ridiculously Under-qualified Management! If you're not in Sales....nobody cares what you're doing all day!

Old school - good ol boys club

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