Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

239 reviews
4.0
Dec 7, 2025

Good Stepping Stone ... Not Much More

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, Nice People, Growing Company, Industry Leader, Improving Systems + Tech. Benefit packages are great, including PTO. The people are what set Collette apart. Workers are passionate and truly care about what they do. Their employee's love for travel has allowed Collette to grow and capture market share. The company has displayed growth and looks to be continuing to grow for the future. They have recently committed to improving some pain points which include outdated systems and old technology.

Cons

Pay + Growth Opportunities, Unorganized, Reactive, Silos, Parking. Promotions and candidacy are based on nepotism. Decisions are not backed by proven data, but preference from 3-4 individuals (may be specific to this department). Inconsistent timelines and processes for jobs. Let competitors and outside forces dictate decisions and react accordingly. Lack of communication from team to team – getting information is difficult and last minute. Parking at the office is a disaster!

2.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great product Co-workers Hybrid work

Cons

Favoritism No recognition Management doesn’t listen

2.0
Nov 3, 2025

Dont drink the coolaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

travel credits! If you love to travel - one benefit of working at collette is that they give you credits towards their traveling

Cons

Toxic, fake positive culture. we're a family, but its unorgaized and poorly run. Every week they will tell you how much money the company makes then give you a 2 cent raise as a thank you...?

Viewing 13 - 15 of 239 Reviews

Glassdoor has 266 Collette reviews submitted anonymously by Collette employees. Read employee reviews and ratings on Glassdoor to decide if Collette is right for you.