Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 34 reviews)); "They have a good benefits package with an on" ((in 24 reviews)); "Culture is great." ((in 18 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "Safety & Security does an amazing job with upkeep on the offices and creating a sense of an extremely safe work environment." ((in 6 reviews))

What are the cons of working at Collette according to real employee reviews?

"Parking can be difficult." ((in 11 reviews)); "Some management can be horrible" ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

239 reviews

5.0

Jun 15, 2016

Sr. IT Project Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

awesome place to work at

Cons

have nothing negative to say

4.0

May 18, 2016

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love the people. Benefits are great! 401k, health insurance, paid time off, travel benefits.

Cons

I don't think that we get paid enough for what we do. I don't think they promote people within fast enough. You have to be there several years before even being considered for a promotion.

2.0

May 12, 2016

Great people, poor business decisions

Customer service

Recommend

CEO approval

Business Outlook

Pros

The people are very nice and you'll make genuine friends. No complaints about the work environment. Great benefits. Opportunities for travel.

Cons

Micromanaged, pay significantly below industry average, no upward momentum, do not utilize the talent in house, believe the best solution is to bring in bring in outside people. Do not take suggestions from the younger employees, always looking to cut corners and the customers know it.

Viewing 193 - 195 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager

Collette

Collette reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sr. IT Project Manager

Great company

Great people, poor business decisions

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