Culture is changing from when I started. Financially I lost trust in the business. They are burning cash to keep agents. Agents are treated like kings while employees end up being cost savings levers. They are beginning outsourcing and offshoring across almost every internal team.
Managers unfortunately look out for themselves when times get hard and there is heavy favoritism across the business.
Agent recruiting strategy is shifting to lower dollar agents because they are cheaper to pay and retain plus Compass keeps more of their split. Luxury agents already dislike this and over time they will need to spin off a non-luxury brand or retention will get worse (already in trouble).
Will they make it? Probably. Will it be pleasant to get there? Not likely for anyone.
