Is Compass a good company to work for as a sr. agent experience manager?

sr. agent experience manager professionals working at Compass have rated their employer with 3.6 out of 5 stars in 118 Glassdoor reviews. This is a lower than average score with the overall rating of Compass employees being 3.9 out of 5 stars. Search open sr. agent experience manager Jobs at Compass now and start preparing for your job interview by browsing frequently asked sr. agent experience manager interview questions at Compass .

Does Compass pay sr. agent experience manager employees well?

sr. agent experience manager professionals rate their compensation and benefits at Compass with 2.7 out of 5 stars based on 118 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about sr. agent experience manager salaries at Compass.

How happy are sr. agent experience manager professionals working at Compass?

57% of sr. agent experience manager employees at Compass would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. sr. agent experience manager professionals have also rated Compass with a 3.5 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Compass?

Real Estate Agent (304) , Realtor (235) , Agent Experience Manager (111) , Marketing Advisor (80) , Licensed Realtor (59) , Transaction Coordinator (56) , Strategic Growth Manager (55) , Office Administrator (54) , Real Estate Broker (53) , Agent (49) , Software Engineer (41) , Senior Software Engineer (34) , Commission Specialist (33) , Agent Experience Coordinator (32) , Marketing Coordinator (28)

What are the pros of working at Compass according to real employee reviews?

"Some of the people you work with are great and I've made some lifelong friends." ((in 210 reviews)); "Great benefits that have an option for $0 premiums with low co" ((in 143 reviews)); "I fortunately joined the team of a n amazing realtor and my experience has been great." ((in 83 reviews)); "work life balancing is good" ((in 77 reviews)); "Great leadership and a clear path to success" ((in 67 reviews))

What are the cons of working at Compass according to real employee reviews?

"working under poor management (Victoria Schultz)" ((in 68 reviews)); "4 rounds of layoffs in 3 years" ((in 55 reviews)); "You will work long hours and achieve impossible tasks for agents and for the brand but it will go unnoticed." ((in 17 reviews)); "Blatant favoritism based on position and location" ((in 13 reviews)); "The backbone of the company and the foundation for it's success and the success of its agents, with EXTREMELY low compensation." ((in 12 reviews))

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Compass

Compass sr. agent experience manager reviews

3.6

57% would recommend to a friend

(118 total reviews)

Robert Reffkin

66% approve of CEO

54% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.5

Work/Life balance

3.4

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

sr. agent experience manager employees have rated Compass with 3.6 out of 5 stars, based on 118 company reviews on Glassdoor. This indicates that most sr. agent experience manager professionals have a good working experience there. Compass is rated in line with the average (within 1 standard deviation) by sr. agent experience manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

118 reviews

4.0

Mar 16, 2026

Overall positive experience

Agent experience manager

Recommend

CEO approval

Business Outlook

Pros

working with customers and having impact on their business

Cons

frequent change in management amd experienced numerous redundancies

3.0

Mar 3, 2026

Was once an amazing company to work for

Agent experience manager

Recommend

CEO approval

Business Outlook

Pros

Colleagues were very talented and great to work with. Good benefits.

Cons

After the company went public, the employee culture changed a lot. Felt more like a cog in a wheel once public rather than a valued contributor pre-IPO.

4.0

Mar 2, 2026

Look Elsewhere

Agent experience manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, both agents and staff

Cons

No growth opportunities, pay is horrible, lack of empathy from management

Viewing 1 - 3 of 118 Reviews

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Compass

Compass sr. agent experience manager reviews

Ratings by category

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Overall positive experience

Was once an amazing company to work for

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