Compassion International reviews

The organization is struggling to grow in sponsorships and revenue. While you can find numbers to show revenue and sponsorships are doing okay if evaluated from certain angles, Compassion's internal actions suggest that things are not going well. There have now been 3 rounds of layoffs in marketing, one in HR, and Compassion eliminated an entire division. We have had a deterioration in health insurance - not only have premiums increased, but they dropped coinsurance rates (and the insurance is UnitedHealthcare affiliated with all its quality...). There have been minimal merit raises, you now have to trade your own PTO for a small bonus, they took away office equipment stipends. They even took away the employee years-of-service benefits where you can go to the field at see the program in action for working 5, 10, and 15 years. I have also seen top performers leave Compassion for better opportunities. While Compassion has framed all this as conservative stewardship, it's really no different than any other company that cuts employees and benefits when the revenue expectations don't work out. Why did they not work out? It's partly bad leadership (chief marketing officer resigned), and partly the current economic climate affecting Christian nonprofits. While analytical tools are good, the environment for analytics professionals is poor. You do not get to work with other technical staff, most marketing types do not understand your workflows, and truthfully the talent level tends to be on the low end. Compassion does a lot of talking, especially at offsites; however, it rarely feels efficient and usually does not lead to significant change or innovation. None of this means Compassion can't be a great place to work for you, but the employee experience has been in decline over the past couple years. You (the prospective employee) will have to make a call on whether you expect Compassion to continue its path of degrading employment through cost cutting or if you expect things to turn around.

Certain leadership, specifically in HR, has treated their employees in a way that has shocked me, especially knowing the mission and values of the organization. There is a lack or grace and understanding in certain areas, combined with high turnover, unachievable work expectations, and unfair compensation for these given responsibilities. I would love to give the organization a higher rating, but unfortunately, a few toxic employees caused a very negative work experience for myself and others.