CompuCom Desktop Support Analyst II reviews

2.9

15% would recommend to a friend

(113 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Desktop Support Analyst II employees have rated CompuCom with 2.9 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Desktop Support Analyst II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

113 reviews
2.0
Jan 31, 2018
Recommend
CEO approval
Business Outlook

Pros

If you're just starting out in the field, this is a really great opportunity to get some exposure. You'll be working with some awesome clients. Middle management really does try their hardest to help you succeed, and you have a nationwide team of technicians at your fingertips to help you if you're stuck.

Cons

As with managed services like this, your experience will vary with the client you work with. Morale is low, pay is well below market value (don't expect a raise either), and the benefits are really weak (50% match up to 3% of my contributions on my 401(k)?? Really??).

2.0
Nov 3, 2017

Desktop Engineer

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent PTO. 401k is ok.

Cons

They don't care about their employees. No training, I received two raises in 9 years with them.

2.0
Oct 27, 2017

Ehhh

Recommend
CEO approval
Business Outlook

Pros

Good work, life balance. Plenty of opportunities. Management will work with you to accommodate if you are not in the right fit.

Cons

Low salary and no raises. Benefits not great. Did I mention lower paid than techs in other contracting companies?

Viewing 49 - 51 of 113 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.