CompuCom Desktop Support Analyst II reviews

2.9

15% would recommend to a friend

(113 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Desktop Support Analyst II employees have rated CompuCom with 2.9 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Desktop Support Analyst II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

113 reviews
2.0
Nov 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Ample vacation provided - more than most companies.

Cons

6 years without a raise - company wide. Executive committee sent out an email on a Monday reporting record profits, and followed it up with an email 3 days later stating margins were too tight for raises yet again that year.

2.0
Sep 10, 2015

8 years in

Recommend
CEO approval
Business Outlook

Pros

Full time work. The Client sites and people are typically very nice. Being kept busy is better than not! I enjoy working with most of the clients.

Cons

Haven't been eligible for a merit raise or any kind of bonus for 8 years because of a "Freeze" on this type of compensation. At least that's what the tech's on the front line are told.

3.0
Sep 3, 2015

Support Analyst

Recommend
CEO approval
Business Outlook

Pros

Training opportunities to learn good -- benefits good -- client relationships good -- co-workers for the most part work well together, share knowledge -- good starting point for experience

Cons

Management does not respect the techs in all they do as such no raises, getting written up or fired more common -- if you make it into a management position becomes like a boys club, they reap the financial rewards -- management talent is not the best -- customer comments about management not always favorable.

Viewing 76 - 78 of 113 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.