CompuCom Desktop Support Analyst II reviews

2.9

15% would recommend to a friend

(113 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Desktop Support Analyst II employees have rated CompuCom with 2.9 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Desktop Support Analyst II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

113 reviews
1.0
Mar 9, 2016
Recommend
CEO approval
Business Outlook

Pros

CompuCom offers great benefits and assistance to help people who want to obtain IT certifications. They also have a great PTO system.

Cons

Management is constantly changing. In my three+ years with the company, I've been under three different managers. There is no potential for moving out of current roles are positions are never posted. Instead promotional positions are simply offered to people so that they don't have to pay them what the new position entails.

1.0
Feb 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Wish I could think of a pro. Don't work for this company unless. Keep looking else where. The end.

Cons

Low pay, poor benefits, no overtime, no career plan, no yearly increases.

3.0
Nov 23, 2015

Desktop Support Analyst

Recommend
CEO approval
Business Outlook

Pros

Starting pay for Desktop Support is some of the best in my region (but still well below national avg). My direct supervisor is one of the best I've ever had the pleasure of working for, and the rest of my team is also pretty awesome. Training is readily available, to include certifications.

Cons

Raises have been frozen since before I came on nearly 5 years ago. Medical benefits have been rolled back to nothing more than an HDHP w/ HSA, which is absolutely terrible for anyone who has to visit the doctor for more than regular yearly checkups.

Viewing 73 - 75 of 113 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.