CompuCom Desktop Support Analyst II reviews

2.9

15% would recommend to a friend

(113 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Desktop Support Analyst II employees have rated CompuCom with 2.9 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Desktop Support Analyst II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

113 reviews
1.0
Apr 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Good for entry-level IT grads. A good library of courses and training for CompTIA and Microsoft certs.

Cons

Managers are light-weights and lack professional acumen. They coddle sub-par techs while hammering good ones. Butt kissers are routinely given special treatment at the expense of the rest of the team and everyone knows it.

3.0
Feb 25, 2015

Profit before the employee

Recommend
CEO approval
Business Outlook

Pros

Higher PTO than industry average. Benefits solidly "average", but types of benefits are comprehensive. A number of corporate partner discounts available for employees. Fairly extensive online training resources for employees for things like certifications.

Cons

If you're a temp-to-hire employee you get nothing from the listed Pros at all until you're hired. Chances of being hired out of temp-to-hire fairly low. Base pay is low-to-average; non-advancement raises or annual bonuses after you're hired are nonexistent(a new reason is cited every year, guess-the-reason is something of an internal office game). Depending on the contract you are hired into, training in specific client systems may be scant. Company is deathly afraid of overtime pay, so if you're hourly you're highly unlikely to get overtime, however if you're salaried you better believe they know they don't have to pay you overtime.

2.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

It's better than working in the fast food industry-?

Cons

System Integration Managers expect their employees to pick up the slack created by their incompetent hiring decisions. It is VERY much a one sided employment situation. Management reaps the benefits of the technical skill sets of some employees that are contracted to larger companies that out source these services. MOST people see some kind of performance/cost of living increase at these types of jobs... BUT NOT AT COMPUCOM! Management are the only CompuCom employees that receive increases.

Viewing 85 - 87 of 113 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.