Is CompuCom a good company to work for as a Desktop Support Analyst II?

Desktop Support Analyst II professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 113 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst II interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst II employees well?

Desktop Support Analyst II professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 113 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst II salaries at CompuCom.

How happy are Desktop Support Analyst II professionals working at CompuCom?

15% of Desktop Support Analyst II employees at CompuCom would recommend their employer to a friend. This rating has decreased by 56% in the past 12 months. Desktop Support Analyst II professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.2 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 161 reviews)); "Teams and people are great and enjoyable to work with" ((in 139 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 262 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 219 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 108 reviews)); "salary is low and so many calls" ((in 78 reviews))

CompuCom Desktop Support Analyst II reviews

2.9

15% would recommend to a friend

(113 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Ratings by demographic groups

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Desktop Support Analyst II employees have rated CompuCom with 2.9 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Desktop Support Analyst II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

113 reviews

1.0

Feb 21, 2015

No values, morals, principles, in management from top level down.

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

none that I can think of

Cons

This company has no principles, values, morals and constantly lies to employees. Management is always asking employees to do things that are against corporate CompuCom policy and also the RR account IT security policies. Reporting them to upper management results in nothing being done, my guess is someone is being paid under the table to keep them on the RR account.

2.0

Feb 7, 2015

Resume buffer

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

They pay for certifications. words to fulfill 20 word minimum in pros section

Cons

No raises...ever. Company boast record profits then the next sentence the company isn't doing so well so no raises.

3.0

Dec 18, 2014

Good place to start and get experience

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Its a good place to start your IT career. Good range of training tools at your disposal. They offer good Healthcare plan. They match what you invest in your 401k. They offer Vouchers for any certification(Comptia, Microsoft, Cisco, Apple etc). Get certified, get experience then get out of here.

Cons

They will hire you as an entry level Desktop Support tech with Low salary. After you start working, they will unload work that was not part of your initial job description. For example: Server support, data center operator roles, benchtop roles, infrastructure roles and Oncall 24x7 Work and responsibilities increase but Salary stays the same. No career advancement.

Viewing 88 - 90 of 113 Reviews

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No values, morals, principles, in management from top level down.

Resume buffer

Good place to start and get experience

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