Is CompuCom a good company to work for as a Desktop Support Analyst II?

Desktop Support Analyst II professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 113 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst II interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst II employees well?

Desktop Support Analyst II professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 113 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst II salaries at CompuCom.

How happy are Desktop Support Analyst II professionals working at CompuCom?

15% of Desktop Support Analyst II employees at CompuCom would recommend their employer to a friend. This rating has decreased by 56% in the past 12 months. Desktop Support Analyst II professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.2 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "They do provide good training and will pay for certifications." ((in 57 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 216 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 82 reviews))

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CompuCom

CompuCom Desktop Support Analyst II reviews

2.9

15% would recommend to a friend

(113 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Ratings by category

3.3

Work/Life balance

3.2

Diversity & inclusion

2.6

Career opportunities

2.2

Culture & values

2.2

Senior management

2.0

Compensation and benefits

Desktop Support Analyst II employees have rated CompuCom with 2.9 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Desktop Support Analyst II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

113 reviews

3.0

Dec 5, 2022

Great starter job

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

If at a good site. Pleasant place to work. Good training.

Cons

No raises. Get what you can up front.

1.0

Sep 30, 2022

Stay away from them

Desktop technician

Recommend

CEO approval

Business Outlook

Pros

The job opportunity and flexibility

Cons

had i took benefits my starting pay would have been 10$/hr with that I would have been paying into my benefits and 401k which would have put me pretty much getting a bill rather than a paycheck had i went that route. Constantly being told never discuss wages with our client or among each other. Being told the next person to ask for a raise would be fired. Got a day and a half of training then was left on my one at a remote site to basically make it up as I went.

3.0

Sep 15, 2022

Low salary

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Ability to work on different accounts

Cons

Pay is low as a contractor

Viewing 16 - 18 of 113 Reviews

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CompuCom Desktop Support Analyst II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great starter job

Stay away from them

Low salary

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