Is CompuCom a good company to work for as a Desktop Support Analyst II?

Desktop Support Analyst II professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 113 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst II interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst II employees well?

Desktop Support Analyst II professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 113 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst II salaries at CompuCom.

How happy are Desktop Support Analyst II professionals working at CompuCom?

15% of Desktop Support Analyst II employees at CompuCom would recommend their employer to a friend. This rating has decreased by 56% in the past 12 months. Desktop Support Analyst II professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.2 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "They do provide good training and will pay for certifications." ((in 57 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 216 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 82 reviews))

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CompuCom

CompuCom Desktop Support Analyst II reviews

2.9

15% would recommend to a friend

(113 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

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Desktop Support Analyst II employees have rated CompuCom with 2.9 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Desktop Support Analyst II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

113 reviews

4.0

Feb 2, 2022

Nice place to work at

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good starting point, good people to work with/

Cons

The salary could be better

5.0

Jan 27, 2022

CompuCom Fluor

Desktop support

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

I really liked my position and work hours. none

3.0

Mar 16, 2021

Good place to be an IT tech

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

the IT techs at CompuCom tend to be very good and being in a company made of IT people means we all tend to speak the same language making communication easier.

Cons

There is a large disconnect between corporate and service workers. you direct manager and trainers are fine but anyone else beyond that, your just paper.

Viewing 22 - 24 of 113 Reviews

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