Is CompuCom a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 108 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at CompuCom.

How happy are Desktop Support Analyst professionals working at CompuCom?

18% of Desktop Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Desktop Support Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 152 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "Allowed to work from home 1 day a week" ((in 81 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "They do provide good training and will pay for certifications." ((in 62 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 252 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 73 reviews))

CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

108 reviews

4.0

Apr 12, 2017

Desktop Technician Compucom

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Great Team, good clients, Steady

Cons

Below average wages, poor communications, and coordinations, last minute updates

1.0

Mar 27, 2017

Take these reviews to heart.

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

I worked with great people on my contract. Managers that cared and were very flexible. Other techs were great and we created a great environment to work.

Cons

Some managers care, but their hands are tied by the corporate mantra of building up by stepping on the backs of the employees. No raises unless you are good and threaten to leave. They are convinced they pay on the high end of the scale and that they offer competitive benefits. They do not and they aren't even close.

1.0

Feb 22, 2017

Underpaid; Underqualified IT Coordinators

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good stepping stone if you don't mind being underpaid and micromanaged by underqualified IT Coordinators

Cons

- Assigns techs to long-term upper level "projects", without changing your job title, so they won't have to give you a salary increase - Assigns underqualified (zero basic computer knowledge) IT Coordinators, who used to be underqualified techs - Lead IT Coordinator's advice in every meeting is, "Just be grateful you have a job here." - Never gives raises or bonuses

Viewing 55 - 57 of 108 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

CompuCom

CompuCom Desktop Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Desktop Technician Compucom

Take these reviews to heart.

Underpaid; Underqualified IT Coordinators

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

CompuCom reviews FAQs

Jobs at CompuCom