Is CompuCom a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 108 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at CompuCom.

How happy are Desktop Support Analyst professionals working at CompuCom?

18% of Desktop Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Desktop Support Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 166 reviews)); "Teams and people are great and enjoyable to work with" ((in 140 reviews)); "Flexible work from home options" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 259 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 75 reviews))

CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

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Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

108 reviews

3.0

Sep 3, 2015

Support Analyst

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Training opportunities to learn good -- benefits good -- client relationships good -- co-workers for the most part work well together, share knowledge -- good starting point for experience

Cons

Management does not respect the techs in all they do as such no raises, getting written up or fired more common -- if you make it into a management position becomes like a boys club, they reap the financial rewards -- management talent is not the best -- customer comments about management not always favorable.

1.0

Aug 31, 2015

Desktop Analyst

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

There were a few pros when Steve Brown was the manager. The work is always different your never doing the same thing

Cons

NO advancement, no raises, no sick time, hard to contact managers, your not an employee your a number, never back the employee. They give bonuses to their chosen ones and people in management can work for the employee the contract employees out to but the contract employee can't the have standards for management but not employees.

2.0

Aug 15, 2015

Bad Pay, Bad Management

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Vacation time, certification training. Get all the training / experience you can and use this place and get out ASAP

Cons

No raises. Ever. There were even COLA increases built in to the contract I worked on and they still wouldn't give it to us. It's appropriate that your ID credentials are your initials and a number, because that's all you are to this place; a number and management is convinced you can easily be replaced by a semi-trained monkey. They pass over internal applicants for promotion in favor of bringing in outsiders.

Viewing 73 - 75 of 108 Reviews

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CompuCom Desktop Support Analyst reviews

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Support Analyst

Desktop Analyst

Bad Pay, Bad Management

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