CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

108 reviews
3.0
Nov 23, 2015

Desktop Support Analyst

Recommend
CEO approval
Business Outlook

Pros

Starting pay for Desktop Support is some of the best in my region (but still well below national avg). My direct supervisor is one of the best I've ever had the pleasure of working for, and the rest of my team is also pretty awesome. Training is readily available, to include certifications.

Cons

Raises have been frozen since before I came on nearly 5 years ago. Medical benefits have been rolled back to nothing more than an HDHP w/ HSA, which is absolutely terrible for anyone who has to visit the doctor for more than regular yearly checkups.

2.0
Nov 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Ample vacation provided - more than most companies.

Cons

6 years without a raise - company wide. Executive committee sent out an email on a Monday reporting record profits, and followed it up with an email 3 days later stating margins were too tight for raises yet again that year.

2.0
Sep 10, 2015

8 years in

Recommend
CEO approval
Business Outlook

Pros

Full time work. The Client sites and people are typically very nice. Being kept busy is better than not! I enjoy working with most of the clients.

Cons

Haven't been eligible for a merit raise or any kind of bonus for 8 years because of a "Freeze" on this type of compensation. At least that's what the tech's on the front line are told.

Viewing 70 - 72 of 108 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.