Is CompuCom a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 108 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at CompuCom.

How happy are Desktop Support Analyst professionals working at CompuCom?

18% of Desktop Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Desktop Support Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 166 reviews)); "Teams and people are great and enjoyable to work with" ((in 140 reviews)); "Flexible work from home options" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 259 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 75 reviews))

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CompuCom

CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Work/Life balance

2.4

Career opportunities

2.0

Culture & values

2.0

Senior management

1.7

Compensation and benefits

Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

108 reviews

3.0

Apr 9, 2016

Learned some new skills and gained experience in a larger corporate environment.

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

The environment was excellent. I had a chance to work with excellent people and everyone on the team worked well together.

Cons

Only received 1 raise since working for Compucom for 10 years and only 4 bonuses. Management did not help in promoting growth. High turnover.

1.0

Mar 9, 2016

A Stepping Stone

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

CompuCom offers great benefits and assistance to help people who want to obtain IT certifications. They also have a great PTO system.

Cons

Management is constantly changing. In my three+ years with the company, I've been under three different managers. There is no potential for moving out of current roles are positions are never posted. Instead promotional positions are simply offered to people so that they don't have to pay them what the new position entails.

1.0

Feb 20, 2016

Company won't last..

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Wish I could think of a pro. Don't work for this company unless. Keep looking else where. The end.

Cons

Low pay, poor benefits, no overtime, no career plan, no yearly increases.

Viewing 67 - 69 of 108 Reviews

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CompuCom Desktop Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Learned some new skills and gained experience in a larger corporate environment.

A Stepping Stone

Company won't last..

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