Is CompuCom a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 108 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at CompuCom.

How happy are Desktop Support Analyst professionals working at CompuCom?

18% of Desktop Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Desktop Support Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 154 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 67 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 253 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 106 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 79 reviews))

CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Ratings by demographic groups

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Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

108 reviews

3.0

Dec 18, 2014

Good place to start and get experience

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Its a good place to start your IT career. Good range of training tools at your disposal. They offer good Healthcare plan. They match what you invest in your 401k. They offer Vouchers for any certification(Comptia, Microsoft, Cisco, Apple etc). Get certified, get experience then get out of here.

Cons

They will hire you as an entry level Desktop Support tech with Low salary. After you start working, they will unload work that was not part of your initial job description. For example: Server support, data center operator roles, benchtop roles, infrastructure roles and Oncall 24x7 Work and responsibilities increase but Salary stays the same. No career advancement.

3.0

Nov 3, 2014

Good Place to start.

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Good work life balance. Usually a chance to mange your own affairs. The benefits are good and not to expensive and they pay for certifications and school just to name a few things.

Cons

Haven't seen a raise in 2 years, Some on my contract haven't seen them in 5+ years. Not a lot of room for growth.

2.0

Oct 10, 2014

started out ok but then bad

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

some of the benefits like vacation

Cons

they cut 7 people from our account, added more thing we do for our client and continually harass us to do more and more, this is a very bad company, my managers have no idea how to manage anything, they were hired because they were cheap not for talent.

Viewing 85 - 87 of 108 Reviews

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CompuCom Desktop Support Analyst reviews

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Good place to start and get experience

Good Place to start.

started out ok but then bad

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