Is CompuCom a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 108 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at CompuCom.

How happy are Desktop Support Analyst professionals working at CompuCom?

18% of Desktop Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Desktop Support Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "They do provide good training and will pay for certifications." ((in 57 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 216 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 82 reviews))

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CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Work/Life balance

2.4

Career opportunities

2.0

Culture & values

2.0

Senior management

1.7

Compensation and benefits

Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

108 reviews

2.0

Mar 6, 2021

Ok company

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Work unsupervised. Pay was decent. Hours were great.

Cons

Bad direct supervision because upper management was out of state. Lazy long term employees who created bad culture.

5.0

Feb 16, 2021

Great company to work at.

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

The best reason to work at compucom is the company keeps you busy and that will help keep you mentally healthy and prevent people from overthinking.

Cons

The cons are forgotten. I've forgiven them.

2.0

Dec 8, 2020

Meh

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Full Time work, nice co workers

Cons

Too many to count honestly

CompuCom Response

Thank you for leaving a review about your experience working at CompuCom. We take feedback from our current and former associates very seriously. We’re disappointed to read that you didn’t have a good experience, and hope that you provided feedback to the appropriate leadership so that your specific concerns could be addressed. We wish you the very best in the future

Viewing 22 - 24 of 108 Reviews

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CompuCom Desktop Support Analyst reviews

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Great company to work at.

Meh

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