Is CompuCom a good company to work for as a Field Service Analyst?

Field Service Analyst professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 193 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Service Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Service Analyst interview questions at CompuCom .

Does CompuCom pay Field Service Analyst employees well?

Field Service Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 193 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Service Analyst salaries at CompuCom.

How happy are Field Service Analyst professionals working at CompuCom?

62% of Field Service Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 18% in the past 12 months. Field Service Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "Work from home and flexible work hours" ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "Good work environment (depending where you are contracted too)" ((in 45 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 260 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 223 reviews)); "No Raises after 10 years of Employment" ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 78 reviews))

CompuCom Field Service Analyst reviews

3.2

62% would recommend to a friend

(193 total reviews)

Mick Slattery

62% approve of CEO

18% positive business outlook

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Field Service Analyst employees have rated CompuCom with 3.2 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Field Service Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

193 reviews

5.0

Apr 30, 2015

Good Company

Field service analyst

Recommend

CEO approval

Business Outlook

Pros

help the employee to get training and support

Cons

No pros to me but as all IT career they will kick you out when they have low demand in the market

2.0

Apr 26, 2015

Unless things change this company won

Field service technician

Recommend

CEO approval

Business Outlook

Pros

I can't speak for the rest of them but I have a great team in my area. We all help one another if we are able. There is a certain sense of freedom in not having someone looking over your shoulder constantly.

Cons

Where do I start? Upper management is a joke, this company has been bought and sold about ten times in the past three years by different investment firms looking to turn a quick buck. From my understanding this used to be a legitimate IT company, not anymore. No such thing as actual training, they teach you to manage cases, to log your time and mileage, then throw you to the wolves. If you have questions call the help desk. Pay is bottom of the barrel for this type of work, no bonuses and no real incentives. It seems like no matter how good of a job you do or how far above and beyond you go there will be something somewhere that you probably weren't even told about that you will catch flak for.

1.0

Apr 23, 2015

Field Service Engineer

Field service engineer

Recommend

CEO approval

Business Outlook

Pros

Other than still getting a pay check, I DON'T KNOW

Cons

Nothing but secrets and lies from the upper management. No growth and massive pay cut 2 years ago and no increase since.

Viewing 157 - 159 of 193 Reviews

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Good Company

Unless things change this company won

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