CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

181 reviews
1.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

The co-workers were great, and that I can stand by!

Cons

The best times ended in 2012 when massive pay cuts and demotions were unleashed upon us. Weekend work and after hour projects were added from that moment on for the CompuCom side which would slowly bring about burn out. Management kept on taking contracts that no longer required computer skills in every instance. On top of that, we then saw NO pay raises since the massive pay cuts of 2012. So if it took you 5 years to have amassed a 10% percent pay raise, you not only lost it all after that pay cut, but you were now also have to accept the fact that you would need to move forward with no pay from that year on to the present! I lived it! I saw it! And it totally sucked the life out of all of our employees.

5.0
Jan 17, 2019
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work, my manager was very laid back and very accommodating. The job was a lot of fun, work in different places every day. Not a crazy amount of driving time, usually around 2 hours a day.

Cons

First hour of drive time to and from home isn't paid.

4.0
Dec 5, 2018

Field Engineer

Recommend
CEO approval
Business Outlook

Pros

good climate, life to work balance, and paid for training and certifications.

Cons

promotions were very slow, and hard to obtain.

Viewing 91 - 93 of 181 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.