Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "Work from home and flexible work hours" ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "Good work environment (depending where you are contracted too)" ((in 45 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 260 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 223 reviews)); "No Raises after 10 years of Employment" ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 78 reviews))

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CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.1

Compensation and benefits

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

181 reviews

2.0

Nov 28, 2018

Field Service Technician

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Great company to get experience with. Meet alot of people from companies. Also nice benefits for medical, dental, and vision.

Cons

You could get laid off which happened to me. Also no pay raises. Horrible company!!!

1.0

Nov 12, 2018

Horrible Company to work for

Field service technician

Recommend

CEO approval

Business Outlook

Pros

can't give one that would be beneficial

Cons

so many to express, low pay, horrible benefits and super micro management. If your manger says to you people say I'm a jerk then believe them.

2.0

Oct 16, 2018

Fun to work for, no personal life

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Get training on the latest equipment Get paid to train or go for certs

Cons

On call 24/7 Very unreasonable Service Level Agreements Very poor communications

Viewing 94 - 96 of 181 Reviews

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CompuCom

CompuCom Field Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Field Service Technician

Horrible Company to work for

Fun to work for, no personal life

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