Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 149 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 66 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 222 reviews)); "No Raises after 10 years of Employment" ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 79 reviews))

CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (181 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

181 reviews

4.0

May 2, 2016

Field Service Tech

Field service technician

Recommend

CEO approval

Business Outlook

Pros

ALL the training and certs you can dream of, no other company I've worked for will give you this much training. There is a lot to get to know and you work on just about any and everything. The training is worth a young person who really is into IT, They pay for the Cert test and have some really Great quality Tech support guys so you don't feel like your out there by your self.

Cons

Pay and promotions, We service a wide variety of customers and the SOW for each varies and sometimes gets confusing.

3.0

Mar 7, 2016

Field Services Analyst

Field support analyst

Recommend

CEO approval

Business Outlook

Pros

I received a two-week severance package, after I was "released" from the contract they had with a large, hardware retailer (I was a full-time, W-2 employee, of CompuCom), but I received no warning, whatsoever, of my "involuntary departure," which came as a TOTAL surprise to me!

Cons

Not once, in nearly 2 and 1/2 years, did I ever meet my supervisor, in person! Also, most of my fellow technicians, in our area, felt he was totally incompetent, which proved to be the case (he is also no longer with the company, to the best of my knowledge)! Also, I received NO raise or bonus, of any kind, after working for them (on this contract) for more than two years, even though I received numerous accolades, from various managers at the retail stores I serviced!

1.0

Feb 15, 2016

Field Technician

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Very challenging work. A variety of jobs to perform. If you enjoy driving this job will put you in the drivers seat.

Cons

No advancement potential. Salary is on the low side. Managements only interest are the numbers. The process and payroll documentation was extensive which caused payroll delays and hours of unpaid overtime just to keep up. Not enough time to upgrade your skill set.

Viewing 118 - 120 of 181 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Mobile Device Management Analyst

Senior Tech Lounge Specialist

IT Field Service Technician

Level 2 Field Technician

View all Field Support Analyst Jobs

CompuCom

CompuCom Field Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Field Service Tech

Field Services Analyst

Field Technician

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs