Skip this company, it's a dead end job. Worst job ever!!
Pros
Some of the techs are great to work with and very helpful. Get your certifications (they pay for those) and get out. No other pros, this company sucks!!
Cons
They overwork their techs, a very thankless job. They are not family friendly and there's no such thing as having a personal life. No raise for over 7 years, not even a cost of living increase. They get their bonuses every quarter but nothing to the people doing the actual work. Management is secretive and disorganized, a definite "boys club" environment. They keep talking about getting "back to basics", but nothings materialized except for getting worse every month. This company is going downhill and will drag everyone with it. Any job opening that you see on any job board is completely false... they do not offer good medical (very bare bones and expensive), competitive salary (compared to whom?, their starting pay is the lowest out there and just as bad if you have experience and certifications), great working hours (only if you like working from sun up to sun down, working weekends and being on call every other week), there's no such thing as formal training - it's all learned everyday that you work ( no classroom training or computer based, it's all done by certifying on the manufacturers equipment and that's it) and you have a job as long as you do as you're told like sheep or you're out of a job. They rule over their employees with fear and intimidation. There's no bonus, performance or otherwise, unless you're a manager. They never hire from within, lots of talented techs in the field to choose from. No advancement opportunities whatsoever, you'll be at your job for as long as you stay with them. The best advice I can give anyone... run from this company as fast as you can... not worth the stress and headache. You won't have to give them unpaid time just to get some work done and there's lots of it once you're home. I would rather work at a fast food restaurant than here, at least there they give you a raise yearly, even if it's a small one. They hire more and more VP's and senior management every month which means more money to the top and more taken from the bottom.
