Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 161 reviews)); "Teams and people are great and enjoyable to work with" ((in 139 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 262 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 219 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 108 reviews)); "salary is low and so many calls" ((in 78 reviews))

CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (181 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

181 reviews

1.0

Jun 22, 2015

Goodbye, Wal-Mart, Goodbye, 1/3 Of The Field Techs

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Able to work from home. Good certificate training available.

Cons

Poor upper management, horrible inventory control, DOA parts/dispatch shot gunning wrong parts, project managers who are Evil Without Standards, poor mileage reimbursement and insane expense reporting. Three managers in eight months. Deliberate favoritism on call assignments. Insane SLA's. Dangerous working environments at some clients. No hands-on training. Sink or swim. Constantly shifting metrics. Low pay.

4.0

Jun 8, 2015

Field Service Technician

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Great Freedom to work on your own

Cons

Long hours, Constant mamagement change

4.0

May 23, 2015

Lead Field Service Technician

Field service technician

Recommend

CEO approval

Business Outlook

Pros

The various areas of work experience opportunities, the co-workers, immediate management associated with position, and the number of different clients worked with.

Cons

The company itself does not look after their own employees with any respect. Does not appreciate or show any acknowledgement of employee dedication or hard work for the company. Does not compensate employees very well as far as salary.

Viewing 142 - 144 of 181 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Mobile Device Management Analyst

Telecom Procurement Analyst

Desktop Support Technician

Senior Tech Lounge Specialist

View all Field Support Analyst Jobs

CompuCom

CompuCom Field Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Goodbye, Wal-Mart, Goodbye, 1/3 Of The Field Techs

Field Service Technician

Lead Field Service Technician

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs