Is CompuCom a good company to work for as a Help Desk Support?

Help Desk Support professionals working at CompuCom have rated their employer with 4.4 out of 5 stars in 51 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Help Desk Support Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Help Desk Support interview questions at CompuCom .

Does CompuCom pay Help Desk Support employees well?

Help Desk Support professionals rate their compensation and benefits at CompuCom with 3.7 out of 5 stars based on 51 anonymously submitted employee reviews. This is 27.7% better than the company average rating for salary and benefits. Find out more about Help Desk Support salaries at CompuCom.

How happy are Help Desk Support professionals working at CompuCom?

90% of Help Desk Support employees at CompuCom would recommend their employer to a friend. This rating has increased by 97% in the past 12 months. Help Desk Support professionals have also rated CompuCom with a 4.0 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "Teams and people are great and enjoyable to work with" ((in 138 reviews)); "Allowed to work from home 1 day a week" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 259 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 223 reviews)); "No Raises after 10 years of Employment" ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Help Desk Support reviews

4.4

90% would recommend to a friend

(51 total reviews)

Mick Slattery

46% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Help Desk Support employees have rated CompuCom with 4.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Help Desk Support professionals have an excellent working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Help Desk Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

51 reviews

5.0

Apr 4, 2020

Was a great opportunity, got great experience but there is little mobility. No raises

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Great experience. Great people. Great work environment

Cons

No raises. At. All. None. No advancement opportunities.

CompuCom Response

6y

At CompuCom, we’re constantly striving to be the best employer possible. Your feedback helps us to do that! Thank you for your kind words.

1.0

Feb 3, 2020

This job drove me to weekly therapy sessions.

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

None. It sucks that bad.

Cons

Constant abuse from clients that management does nothing about. Laughable wages. Very toxic environment. Employees are viewed is disposable. You're just an a** in a chair. Constant verbal assaults from not only the clients but management as well HR is a joke.

CompuCom Response

6y

At CompuCom, we take all viewpoints into consideration. We are committed to providing our associates with a comprehensive pay and benefits package for their hard work. We appreciate that you took the time to leave a review.

2.0

Nov 25, 2019

Not recommended

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Desk job, free coffee, decent pay

Cons

Culture is horrible and they do not treat employees with respect

Viewing 28 - 30 of 51 Reviews

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CompuCom Help Desk Support reviews

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Reviews by job title

Was a great opportunity, got great experience but there is little mobility. No raises

This job drove me to weekly therapy sessions.

Not recommended

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