Is CompuCom a good company to work for as a Help Desk Support?

Help Desk Support professionals working at CompuCom have rated their employer with 4.4 out of 5 stars in 51 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Help Desk Support Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Help Desk Support interview questions at CompuCom .

Does CompuCom pay Help Desk Support employees well?

Help Desk Support professionals rate their compensation and benefits at CompuCom with 3.7 out of 5 stars based on 51 anonymously submitted employee reviews. This is 27.7% better than the company average rating for salary and benefits. Find out more about Help Desk Support salaries at CompuCom.

How happy are Help Desk Support professionals working at CompuCom?

90% of Help Desk Support employees at CompuCom would recommend their employer to a friend. This rating has increased by 97% in the past 12 months. Help Desk Support professionals have also rated CompuCom with a 4.0 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 227 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 103 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Help Desk Support reviews

4.4

90% would recommend to a friend

(51 total reviews)

Mick Slattery

46% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Help Desk Support employees have rated CompuCom with 4.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Help Desk Support professionals have an excellent working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Help Desk Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

51 reviews

4.0

Jun 4, 2021

Glassdoor forced to leave review to setup account

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Lot to learn, good for IT beginners

Cons

Bad management, poor work ethics

4.0

Nov 23, 2020

It is What it is

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

job experience, work from home

Cons

no training, poor compensation, poor organization

CompuCom Response

5y

At CompuCom, we’re constantly striving to be the best employer possible. Your feedback helps us to do that! Thank you for your review.

3.0

Jul 13, 2020

Ok entry level it job

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Good for entry-level IT Job to get experience.

Cons

Below average pay. Managers can be hit or miss. The company doesn't really care about employees.

CompuCom Response

5y

At CompuCom, we’re constantly striving to be the best employer possible. Your feedback helps us to do that! Thank you for your kind words.

Viewing 25 - 27 of 51 Reviews

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CompuCom Help Desk Support reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Glassdoor forced to leave review to setup account

It is What it is

Ok entry level it job

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