CompuCom reviews

3.2

57% would recommend to a friend

(563 total reviews)

Mick Slattery

57% approve of CEO

44% positive business outlook

Reviews by job title

563 reviews

Reviews about "Management"

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1.0
Jun 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Pros are able to touch different types of equipment. Not much to say outside of this which says a lot when you're hired.

Cons

Many Cons. Where to start? Compucom is a IT consulting company that relies on biding for service contracts for different companies. Techs will never be fluent in any equipment as contracts come and go. Service documentation for said contracts are never fully explained as most protocols are made from mistakes and then added as documentation. I've worked for Compucom for 6+ years and only just received a measly dollar raise and one bonus just enough to keep me on the team for a bit longer. Management is absolutely horrendous. I reached out to management for help concerning our team but was brushed off as if the emails I sent were never delivered. The contract wins are a hit or miss. They're never transparent on what specifications were agreed upon without the Techs in mind. Techs are frustrated with poor handling of certain contracts. They hear us wanting change, but the money keeps them deaf. No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing. This job is okay for entry level work, but don't commit to the company as they do not know how to properly run the company themselves.

2.0
Jun 5, 2022

Red Tape Struggles

Recommend
CEO approval
Business Outlook

Pros

There are some amazing people at Compucom with great work ethic. However the downside is those people absorb the work of the other 50% who don't.

Cons

Approval processes as a manager are a nightmare. When working against client SLAs only to have upwards of 30 days for a simple approval is just to much.

3.0
May 15, 2022

Okay

Recommend
CEO approval
Business Outlook

Pros

Great team-members, great office and perks

Cons

Do not have transparent leadership, perks do not make culture.

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