Is CompuCom a good company to work for as a Technical Support Analyst?

Technical Support Analyst professionals working at CompuCom have rated their employer with 4.0 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Technical Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Technical Support Analyst interview questions at CompuCom .

Does CompuCom pay Technical Support Analyst employees well?

Technical Support Analyst professionals rate their compensation and benefits at CompuCom with 4.0 out of 5 stars based on 49 anonymously submitted employee reviews. This is 35.3% better than the company average rating for salary and benefits. Find out more about Technical Support Analyst salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 227 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 103 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Technical Support Analyst reviews

4.0

99% would recommend to a friend

(49 total reviews)

Mick Slattery

100% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

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Technical Support Analyst employees have rated CompuCom with 4.0 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Technical Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Technical Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews

4.0

Apr 14, 2017

Technical Support Analyst

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

My favorite parts of my current job is the ability to work independently (trust from my employers) and the staff I work with. I have been working remotely since last August. The benefits are great.

Cons

There has not been any salary increase since 2013.

2.0

Jan 3, 2017

Please share the wealth with the folks generating it.

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Good work environment at corporate campus setting.

Cons

Not much support from management. Lowball starting wage and one raise in 8 years so small that it could be considered an insult.

1.0

Jun 27, 2016

It's a job

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

They offer certifications, and offer employment. They have contracts with multiple large corporations which allow you to get a foot in the door.

Cons

No increases or bonuses if you're higher than 50% of the job title bracket, VP gets 10% bonus for every worker that's not filled. You end up being overworked, underpaid, and unappreciated for the work you put in. No opportunities for advancement, they will release you from projects just to hire you back at a lower rate.

Viewing 4 - 6 of 49 Reviews

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CompuCom Technical Support Analyst reviews

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