CompuCom Technical Support Analyst reviews

4.0

99% would recommend to a friend

(49 total reviews)

Mick Slattery

100% approve of CEO

99% positive business outlook

Technical Support Analyst employees have rated CompuCom with 4.0 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Technical Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Technical Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews
3.0
Jul 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Exposure to lots of diverse enviroments. Knowledge sharing is not bad, Middle management at my location is excellent, with lots of feedback and information on whats going on elsewhere. They encourage submission of leads so you get rewarded for growing the business. Professional development is strongly encouraged, and rewarded when you do achieve it provided you make sure that management actually knows you've accomplished it.

Cons

Salarys are somewhat weak, re-embursement for milage is fairly poor. Some of the sales reps should be fired for the deals they sell to clients, When you have nearly impossible SLAs to meet it is a morale drain. Sometimes its impossible to get the account team to get you information you need to work a call, but generally your District manager can resolve that quickly. The offices tend to be in the middle of no where or the back side of office parks, but you're seldom in the office anyway so I don't know that this is a huge downside.

Viewing 49 - 49 of 49 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.