Is CompuCom a good company to work for as a Technical Support Analyst?

Technical Support Analyst professionals working at CompuCom have rated their employer with 4.0 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Technical Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Technical Support Analyst interview questions at CompuCom .

Does CompuCom pay Technical Support Analyst employees well?

Technical Support Analyst professionals rate their compensation and benefits at CompuCom with 4.0 out of 5 stars based on 49 anonymously submitted employee reviews. This is 35.3% better than the company average rating for salary and benefits. Find out more about Technical Support Analyst salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 161 reviews)); "Teams and people are great and enjoyable to work with" ((in 139 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 262 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 219 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 108 reviews)); "salary is low and so many calls" ((in 78 reviews))

CompuCom Technical Support Analyst reviews

4.0

99% would recommend to a friend

(49 total reviews)

Mick Slattery

100% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support Analyst employees have rated CompuCom with 4.0 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Technical Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Technical Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews

1.0

Sep 12, 2012

Once great company that has lost it's ethics and core values.

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Good training opportunities. Decent first level bosses, when they are permitted to be, however they are all afraid of upper level management who seem to rule by fear and intimidation.

Cons

This company has been stripped of its values and as a result is in deep trouble. A prime example of chasing the dollar leading to decay and ruin. There used to be frequent and generous pay raises and opportunity for bonusus. Today its wage freezes and even drastic pay cuts. This company talks the talk about caring about it's associates but fails to walk the walk.

3.0

Aug 6, 2012

IT starter job

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

It's relatively easy to get hired, and thus can be a good way to get into the industry...

Cons

... if all you want is a snapshot of what it's like to be a cast member in Office Space. Seriously, once you get hired, you just get stuck. No upward mobility, no new opportunities.

1.0

May 9, 2012

I wouldn't recommend working here

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Hard to get fired. Customer service week.

Cons

No recognition for any good work.

Viewing 37 - 39 of 49 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Desktop Support Technician

Desktop Support Technician

Level 2 Desktop Technician

CompuCom

CompuCom Technical Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Once great company that has lost it's ethics and core values.

IT starter job

I wouldn't recommend working here

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

CompuCom reviews FAQs

Jobs at CompuCom