CompuSystems reviews

2.4

28% would recommend to a friend

(28 total reviews)

Mark LoGiurato

Not enough data to show CEO approval

21% positive business outlook

Reviews by job title

28 reviews

Reviews about "Management"

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2.0
Aug 17, 2016

Great people, terrible work-life balance, toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, opportunities to advance

Cons

Terrible work-life balance. It's nearly impossible to work just 40 hours per week. The workload far exceeds the capacity of the staff, and management creates a toxic culture of finger pointing and high expectations for the staff.

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CompuSystems Response
9y
Dear Former Employee, Thank you for providing your feedback. We agree wholeheartedly -- we have an amazing team that is dedicated, hardworking and take amazing care of our clients. CompuSystems is very lucky. We understand that the work demands in this department can be significant at times. This, as you’ve been hearing from our president and the department director since the beginning of the year, will improve dramatically when we introduce new and more effective user tools later this year to support our clients. I am heavily involved in the day-to-day at CompuSystems and witness a much different environment than what you are describing. I see collaboration, cooperation, laughter and dedication. And when mistakes are made, I’m typically aware and involved along with the managers. Our approach is to understand why the mistake was made so we can take the necessary steps to prevent it from reoccurring. And our philosophy is that if one fails, all fail -- a team approach. We do have high expectations for our staff but I don’t think that is a negative. I’ve worked here for over 15 years and it’s in our DNA to continually improve processes and procedures due to the ever-changing nature of our business. And we have a focus group that meets regularly for this purpose. I’m sorry it didn’t work out for you but wish you well in your future endeavors. Sincerely, Kahle Williams COO
4.0
May 22, 2016

Work is WORK... You still have a job to do.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a really great place to work. There are opportunities for advancement if create your path. No one should just be given an opportunity, it should definitely be earned. This does not mean that everyone earned the positions they have acquired. (Keep in mind not every place is "fair" all the time.) But if you work hard and prove yourself, you will be recognized.

Cons

The workload.. I'm not just talking about a few extra hours here and there. Unfortunately, there is more work than there are resources. Sales/Senior Management does not truly see the pressure put on the departments. Employees are becoming unhappy and it's becoming difficult to see the silver lining. Yes, there are surveys and more engagement activities but these activities do not make up for the workloads.

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CompuSystems Response
10y
Dear Current Employee, Thank you very much for taking the time to provide feedback. I really appreciate it. I'm so happy to hear that you're happy in your job and you feel CSI is a great place to work. Our goal is that every employee feels the way you do. I want you to know the sales team and the management team do see the pressure that our marketplace puts on all team members. Every strategic move we make is to improve that very component of our work environment. As you you already know, we're releasing a new registration and analytics platform this year that is far more efficient than our current platform. We expect the work load of all team members to decrease upon full implementation. While this is happening we monitor all aspects of the working environment as closely as we can and we do whatever we can to make sure none of our team members have an unreasonable situation. We believe everyone will see improvement in 2017. Thanks again for your feedback and thank you very much for everything you do to make us great. Chris Williams President
1.0
Nov 24, 2015

Not a good place to work

Recommend
CEO approval
Business Outlook

Pros

Able to work a few days at home

Cons

Unprofessional management, verbal abuse, a lot of unpaid overtime required, no growth opportunities, expected to work during vacation time and holidays, difficult to get your vacation time, they fire a lot of people in cycles. It's a family run business and they do whatever they want to do to their employees. There is no encouragement, nor support from management. This is not a pleasant place to work and not a long term employment position. I discourage anyone from applying, there are much better companies to work for.

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CompuSystems Response
10y
Dear Former Event Services Manager, Thank you for taking the time to write a review. I appreciate it. I'm sorry things didn't work out for you at CSI however, you comments are simply untrue. The management team, from the executive team to the middle mangers, is very professional and dedicated to supporting the entire team and helping them grow. Almost 100% of all managers have been promoted from within the organization which supports the fact that growth opportunities are plentiful and available to everyone. There is daily encouragement and support from the entire management staff. It happens verbally, in writing, through training, through development and through team building. It's a major part of our corporate philosophy and it applies to everyone. Everyone in the company has vacation time and uses it. Like all companies, there's a procedure in place and it's not difficult to schedule and everyone does it. No one is expected to work during vacations and holidays. However, like all clients of any business, our clients do have an expectation that we'll deliver the services that were promised to them. Therefore, we have back-up procedures in place to complete work when someone is out for any reason. This has been the case for the entire 39 years we've been in business. This business is run by an executive management team. The team does include three family members but three people cannot run a business of this size. It requires a team and the decisions are made by that team in conjunction with the middle managers. Perhaps there are business where management can "do whatever they want to their employees" but this isn't one them. Our team members are the most important asset we have and the number one factor in our success. Our philosophy of putting them first will never change. Best Regards, Chris Williams President
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