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      Computacenter

      Engaged Employer

      Computacenter reviews

      3.8

      71% would recommend to a friend

      (1,517 total reviews)
      avatar

      Mike Norris

      84% approve of CEO

      68% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Career opportunities

      3.5

      Senior management

      3.3

      Compensation and benefits

      Computacenter has an employee rating of 3.8 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Computacenter employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Oct 13, 2015

      It all matters the account you work for.

      Level1
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice co-workers, always paid in time, ticket restaurant benefits.

      Cons

      TL and DM (most of the times these last ones) want L1 to work like machines even if it's an IT service desk and not a customer service. By the time I've been working there, things are changing into a real customer service, as the important is to log tickets and not solve issues.

      3.0
      Oct 12, 2015

      Good company, not very rewarding work

      First level analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hours, holidays and sick days paid, option to grow in the company, good facilities, health insurance, ticket restaurant card. Nice people!

      Cons

      The company grew to quick so sometimes it feels like they cant handle all the work, giving technicall support is not very rewarding, no bonus or much appriciation given.

      3.0
      Oct 8, 2015

      Good in some ways, not so good in other ways

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The technical delivery of services is under-pinned by comprehensive processes which align well to ITIL and ISO standards. Focus on continual service improvement is also good as is the new business take on process. All technical processes have matured well over the past 5 years and no doubt will continue to be refined going forward. At the "Coal Face" there is good collaboration between teams and a "get it done" attitude can be found in most parts of the organisation although this may well be done to the "more for less" attitude that also exists (see Cons) Depending on the accounts you work on you will find good management support, good collaboration, and good team work with a "one team" mentality. Good level of management support, at least at direct manager level, above that the support soon disappears.

      Cons

      Lack of flexibility in terms of working location. Roles which can be performed from any location are still required to attend the main office and sit at a desk regardless. Poor remuneration, and a clear imbalance in pay within teams and cross the board. Cases where people who have responsibility are paid less than those who simply turn up, tick the box, and go home. Very Sales orientated. It would seem that only the Sales teams are valued by upper management. Silly email comms from the CEO. Seriously no one cares that you've played more golf, or been to an expensive restaurant. Some would consider this insulting considering the poor salaries. Workloads can be shocking. Resourcing issues can result in overloading on existing employees.

      Viewing 1411 - 1413 of 1,517 Reviews
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      Glassdoor has 2,272 Computacenter reviews submitted anonymously by Computacenter employees. Read employee reviews and ratings on Glassdoor to decide if Computacenter is right for you.