Computershare Customer Service Representative reviews

2.2

16% would recommend to a friend

(123 total reviews)
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Stuart Irving

22% approve of CEO

15% positive business outlook

Customer Service Representative employees have rated Computershare with 2.2 out of 5 stars, based on 123 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Computershare is rated 41% below average by Customer Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

123 reviews
1.0
Sep 11, 2023

Run

Recommend
CEO approval
Business Outlook

Pros

You work from home. The starting pay was ok could’ve been better!!

Cons

This job is beyond stressful!!! Training was terrible. Plan to get screamed and yelled at because stock dropped! I can go on and on

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Computershare Response
2y
Thanks for your feedback. Creating a work environment and culture where everyone can thrive is a core part of our values, so we are sorry that this has not been your experience. We will look into the comments you’ve made. Thank you for your hard work and we wish you success with the next steps in your career journey.
4.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

work at home. equipment provided. great schedule.

Cons

constant phone calls. not a lot of support. Team leads try their best but waiting for help can some times take a while.

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Computershare Response
2y
Thank you for your feedback. We support and encourage flexibility in our business and it's great to hear that you appreciate this in your role. Thank you for being part of our wonderful team!
3.0
Aug 14, 2023

Friendly

Recommend
CEO approval
Business Outlook

Pros

friendly coworkers good start to financial services casual work wear

Cons

low salary, progression, location is not in central so hard if you have no car as bus routes are not as good

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Computershare Response
2y
Thank you for your review. We agree that we have wonderful people on the team and are grateful for our teams around the globe!. Wishing you every success with the next steps in your career.
Viewing 28 - 30 of 123 Reviews

Glassdoor has 2,776 Computershare reviews submitted anonymously by Computershare employees. Read employee reviews and ratings on Glassdoor to decide if Computershare is right for you.