Con Edison Customer Service (CSR) reviews

3.2

33% would recommend to a friend

(100 total reviews)
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Tim Cawley

24% approve of CEO

31% positive business outlook

Customer Service (CSR) employees have rated Con Edison with 3.2 out of 5 stars, based on 100 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Con Edison is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

100 reviews
2.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Union job, but bad representation. Room for growth, but as my English professor told me my senior year in H.S. "It's either who you know or who you blow."

Cons

They hired my group as "part-time" employees until we complete 6 months. They promised us we would work up to 39 hours in the meantime, then we would be converted to full time, which would mean that we would have guaranteed 40 hours + O.T. eligible. 2 weeks before were to make our 6 months, the manager called the whole class into a meeting and told us our hours would be cut to 20 hours per week until further notice.

Viewing 88 - 90 of 100 Reviews

Glassdoor has 1,794 Con Edison reviews submitted anonymously by Con Edison employees. Read employee reviews and ratings on Glassdoor to decide if Con Edison is right for you.