Con Edison Customer Service (CSR) reviews

3.2

33% would recommend to a friend

(100 total reviews)
avatar

Tim Cawley

24% approve of CEO

31% positive business outlook

Customer Service (CSR) employees have rated Con Edison with 3.2 out of 5 stars, based on 100 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Con Edison is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

100 reviews
1.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Good overtime that’s about it. If u are even SELECTED for overtime. U won’t get it 2 years into working there.

Cons

Micro managing, horrible management & union is in kahoots with management. God forbid you have a issue you need to resolve do not go to your union rep they are useless & spread your situation to other employees

3.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits, location

Cons

Micromanaging, managers, hybrid, MICROMANAGING, micromanaging

5.0
Apr 22, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

Great benefits and great room for improvement

Cons

Fast paced work environment and can be a little stressful

Viewing 25 - 27 of 100 Reviews

Glassdoor has 1,794 Con Edison reviews submitted anonymously by Con Edison employees. Read employee reviews and ratings on Glassdoor to decide if Con Edison is right for you.