Concentrix reviews

3.9

76% would recommend to a friend

(44,744 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
3.0
Apr 13, 2025

Ask the questions

Recommend
CEO approval
Business Outlook

Pros

You have a job I guess

Cons

A lot of things are not mentioned in the interview. I take calls for a major financial client. Supposed to be light sales and mostly customer service. However, you find out later that there are so many metrics to hit and so many ways to not receive a bonus. Your hours will vary based on their company needs. You can't change positions until after 6 months. I was told the job I initially applied for was unavailable but this one was. On my career profile it says I declined the position. So that's a little shady getting people over to this position. Very high turnover. New people training every week. The people are nice, even management. haven't really had any issues with that. Just the whole pay structure. reminds me of selling vacations.

1.0
Jan 8, 2025

Dumpster Fire Simulator

Recommend
CEO approval
Business Outlook

Pros

Working from home is a plus.

Cons

CNX seems to exclusively use management and trainers from third-world countries. The issue with third world management and supervisors: -uneducated -inexperienced -have no social skills to apply to a global organization's culture -they strive to worship corporate policy like robots with little regard for the humanity of their subordinates -they don't comprehend nuances of western culture and language -they do not care about and cannot empathize with their subordinates. -they're of extremely low emotional intelligence

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Concentrix Response
1y
We're open to constructive feedback, even if it stings a little because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. We are very grateful that you have chosen to be part of the Concentrix team and we appreciate the impact you make, which includes sharing your thoughts here on Glassdoor. Thank you!
5.0
Dec 8, 2024
Recommend
CEO approval
Business Outlook

Pros

I loved the fact I did the resume, speed test, the assessment and I was emailed 2 days later telling me they had a job offer for me without a interview, and that they want me to come to a informational job offer session tomorrow and I am pretty pleased. So I am thinking I have the job hopefully, so we shall see tomorrow at 130pm ESt

Cons

Nothing bad to say, so far great experience so far

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Concentrix Response
1y
We really appreciate this excellent feedback! We think we have something pretty special at Concentrix and it's great to hear you think so too. However, we are always looking for ways to improve for our game changers all across the globe, so thank you again for the review.
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