Is Concentrix a good company to work for as a Call Center Agent/Technical Assistant?

Call Center Agent/Technical Assistant professionals working at Concentrix have rated their employer with 3.4 out of 5 stars in 373 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Call Center Agent/Technical Assistant Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Call Center Agent/Technical Assistant interview questions at Concentrix .

Does Concentrix pay Call Center Agent/Technical Assistant employees well?

Call Center Agent/Technical Assistant professionals rate their compensation and benefits at Concentrix with 2.8 out of 5 stars based on 373 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Call Center Agent/Technical Assistant salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5528) , Team Leader (1850) , Agente De Atendimento (1643) , Customer Service Advisor (1436) , Customer Service Representative (CSR) (1296) , Advisor (962) , Customer Service Agent (742) , Customer Service (649) , Technical Support Engineer (646) , Technical Support (622) , Operations Manager (590) , Content Moderator (554) , Assistant Manager (543) , Customer Advisor (434) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1140 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 906 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2976 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2093 reviews)); "Low pay and quite stressful" ((in 1237 reviews)); "Bad Managers that I report to" ((in 515 reviews)); "Extended working hours" ((in 331 reviews))

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Concentrix

Concentrix Call Center Agent/Technical Assistant reviews

3.4

59% would recommend to a friend

(373 total reviews)

Chris Caldwell

67% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.0

Senior management

2.9

Work/Life balance

2.8

Compensation and benefits

Call Center Agent/Technical Assistant employees have rated Concentrix with 3.4 out of 5 stars, based on 373 company reviews on Glassdoor. This indicates that most Call Center Agent/Technical Assistant professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Call Center Agent/Technical Assistant professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

373 reviews

5.0

Jul 14, 2016

Call Center Representative

Call center representative

Recommend

CEO approval

Business Outlook

Pros

working with your schedule

Cons

unorganized, we move desks alot

1.0

Jul 2, 2015

Honest-Accurate-Evaluation

Call center representative

Recommend

CEO approval

Business Outlook

Pros

A pay check. very small

Cons

Sweatshop atmosphere. Management opposes paying minimum wage. Owners have plans to move all jobs overseas. Management harasses employees to create fraudulent, favorable Glassdoor posts

1.0

Nov 1, 2014

Awful to employees!

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Some of the people you work with are nice

Cons

They change your schedule on you without warning and force you to work on your days off. They have no respect for employees.

Viewing 370 - 372 of 373 Reviews

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Concentrix

Concentrix Call Center Agent/Technical Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Call Center Representative

Honest-Accurate-Evaluation

Awful to employees!

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