Item: Concentrix
Rating: 2
Author: Former employee - Call Center Agent

Question 1

Is Concentrix a good company to work for as a Call Center Agent/Technical Assistant?

Accepted Answer

Call Center Agent/Technical Assistant professionals working at Concentrix have rated their employer with 3.4 out of 5 stars in 373 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Call Center Agent/Technical Assistant Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Call Center Agent/Technical Assistant interview questions at Concentrix.

Question 2

Does Concentrix pay Call Center Agent/Technical Assistant employees well?

Accepted Answer

Call Center Agent/Technical Assistant professionals rate their compensation and benefits at Concentrix with 2.8 out of 5 stars based on 373 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Call Center Agent/Technical Assistant salaries at Concentrix.

Question 3

How happy are Call Center Agent/Technical Assistant professionals working at Concentrix?

Accepted Answer

59% of Call Center Agent/Technical Assistant employees at Concentrix would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Call Center Agent/Technical Assistant professionals have also rated Concentrix with a 2.9 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.2 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at Concentrix?

Accepted Answer

Customer Service Representative (5526), Team Leader (1849), Agente De Atendimento (1643), Customer Service Advisor (1436), Customer Service Representative (CSR) (1294), Advisor (962), Customer Service Agent (742), Customer Service (649), Technical Support Engineer (646), Technical Support (622), Operations Manager (590), Content Moderator (554), Assistant Manager (543), Customer Advisor (434), Sales Advisor (405)

Question 5

What are the pros of working at Concentrix according to real employee reviews?

Accepted Answer

""Work from home module is good for today’s life style"" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1140 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 906 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

Question 6

What are the cons of working at Concentrix according to real employee reviews?

Accepted Answer

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2976 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2093 reviews)); "Low pay and quite stressful" ((in 1237 reviews)); "Bad Managers that I report to" ((in 515 reviews)); "Extended working hours" ((in 331 reviews))

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